Accessibility

We build toward the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. In practice, this means:

• Images that carry information have text descriptions.
• Pages are built to work with a keyboard alone.
• Headings are in order.
• Colors are chosen to meet contrast requirements. Navy on white and white on navy both pass, and accessible red variants are used for controls and smaller text.
• Text can be resized to 200 percent without breaking the layout.
• Forms have labels.
• Maps have written directions beside them.

We check keyboard navigation, screen-reader reading order, and contrast regularly. We run automated checks on every public launch page and a manual pass on the pages people use most: the order page, the quote and submittal forms, and the branch pages.

Documents in the submittal and safety data sheet libraries come from manufacturers as PDFs, and not all of them are tagged for screen readers. If you need one in another format, ask and we will get it to you.

The credit application (NetNow), the bill-pay portal (Epicor), and branch texting (Prokeep) are run by other companies, and we do not control how they are built. If any of them does not work for you, call any branch. We can take your credit application, your payment, or your order by phone.

If something on this site does not work for you, call any branch or email Hugh@outwestsupply.co. Say which page and what happened. We will answer within 2 business days and fix what we can.

This statement was last reviewed September 30, 2026.